Role: Lead UX Designer & Research
I had the task of completely revamping an iOS Application specifically designed for internal PG&E users. This involved conducting extensive User Research in the field and carefully analyzing the gathered data. Based on the research findings, I synthesized the information to create detailed personas and user flows. Collaborating with a cross-functional team of engineers, product managers, and designers, we worked together to define the user experience requirements within a highly intricate and expansive system.
Discovery
User Journey
Applicant Designer Persona
Job Owner Persona